Refund policy

At PRINCESS MIA we take pride in providing high quality beauty, skincare, and cosmetic products. Due to the nature of our products and for hygiene and safety reasons, all sales are final.

No Returns or Exchanges

We do not accept:

  • Returns
  • Exchanges
  • Refunds

This policy applies to all products including:

  • Skincare
  • Lip products
  • Cosmetics
  • Lashes
  • Phone Cases
  • Beauty accessories
  • Sale or promotional items 

 

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you received the wrong item, please contact us within 48 hours of delivery at our customer support email with:

  • Your order number
  • Photos of the item and packaging
  • A description of the issue
  • Your Order Number

We will review the issue and determine if a replacement is appropriate.


Shipping Issues

PRINCESS MIA is not responsible for:

  • Lost or stolen packages marked as delivered
  • Delays caused by shipping carriers
  • Incorrect addresses entered at checkout

Please ensure all shipping information is correct before placing your order.

Please contact us for more details at info@princessmia.us